What AI Assistants for Membership Organizations Cost in 2026: Published Prices and Buyer's Checklist
Last updated: October 22, 2026. Prices checked on each vendor's own pricing page on that date.
AI assistants for membership organizations are sold on four pricing models: a monthly plan with a query or message allowance, a charge per resolved conversation, an annual fee set by the association's revenue, and a membership-platform fee set by member count. Published entry prices in October 2026 run from a $39 monthly minimum for a Tidio plan to $11,000 a year for an association-specific product, and several vendors publish no price.
An AI assistant for a membership organization answers member and staff questions from the organization's own content, with citations, and says when it cannot. This page lists what each vendor publishes about price on its own pricing page, a formula for comparing the models, and the red flags to check before signing.
30-second summary: vendors price AI assistants four ways, so compare them as a cost per answered question. Prices are as each vendor published them in October 2026; the worked example uses hypothetical numbers.
Published prices, October 2026
The table lists only prices that each vendor publishes on its own pricing page, copied on the date above. "Not published" means the vendor's page asks buyers to contact sales. Rows are alphabetical.
| Product | Pricing model | Published entry price | What the unit buys | Source |
|---|---|---|---|---|
| Betty | Annual fee by the association's annual revenue | $11,000 a year for associations under $1M revenue, rising to $180,000 a year at $50M+; an advanced tier runs $13,200 to $216,000 | One organization, two instances (Public/Member and Internal), analytics and widget; 12-month minimum | meetbetty.ai/pricing |
| Chatbase | Monthly plan with message credits | Hobby $40, Standard $150 and Pro $500 a month | 700, 4,000 or 15,000 message credits a month on Hobby, Standard and Pro; SSO and custom roles on Enterprise | chatbase.co/pricing |
| CustomGPT.ai | Monthly plan with a query allowance | Standard $99 a month ($89 billed annually); Premium $499 a month ($449 billed annually); Enterprise custom | Standard: 1,000 queries a month, 10 agents, 3 team members. Premium: 5,000 queries, 25 agents, 5 team members. Not priced per member | CustomGPT.ai published pricing |
| Higher Logic AI Assistant | Not published | Not published | Sold with the Higher Logic platform | higherlogic.com AI Assistant |
| Intercom Fin | Per resolved conversation ("outcome") | $0.99 per outcome, with a minimum of 50 outcomes a month, when used with an existing help desk | At most one charge per conversation; no charge if Fin cannot answer or the customer asks for a human | fin.ai/pricing |
| Membora | Membership platform priced by member count, with AI features | From $150 a month for up to 500 active members or contacts; $400 up to 5,000; $950 up to 20,000 | A membership management platform (enrollment, dues, events, portal) that includes AI features and AI token credits | membora.ai/pricing |
| Microsoft Copilot Studio | Usage-based Copilot Credits, pay-as-you-go or pre-purchased | $200.00 per pack per month for 25,000 credits. Microsoft 365 Copilot, for internal agents only, is $30 per user a month paid yearly | Credits are consumed when an agent performs a task or generates a response; external-channel agents need a standalone Copilot Studio plan and an Azure subscription | microsoft.com |
| Portava | Membership platform priced by member count | Member-facing AI assistant included from the Growth plan, from £900 a month for up to 3,000 members, plus a one-time onboarding fee | Membership records, renewals, events and communications, with the AI assistant on Growth and above | portava.ai/pricing |
| Tidio Lyro | Monthly plan by AI conversations | Lyro AI Agent from $39 a month for 50 Lyro AI conversations | Answers from website content and Q&A pairs, with human handoff | tidio.com/pricing |
Sidecar, which association buyers often search alongside these products, publishes prices for AI education rather than an assistant: individual plans from $399 a year and team plans from $4,000 a year (sidecar.ai/pricing).
Cost per answered question
List prices are not comparable across these models, because one charges per month, one per resolved conversation and one per year. Convert each to the same unit before comparing:
Cost per answered question = total monthly cost ÷ (member questions per month × answer rate)
Total monthly cost is the plan fee (or the annual fee ÷ 12) plus any usage charges and overages. The answer rate is the share of questions the assistant answers from your content instead of declining; measure it in a pilot rather than taking a vendor's figure.
| Illustrative pricing model | Monthly cost at 600 questions, 80% answered (480) | Cost per answered question |
|---|---|---|
| Flat plan at $300 a month, allowance not exceeded | $300 | $0.63 |
| $1.00 per resolved conversation, one question per conversation | $480 | $1.00 |
| $12,000 annual fee | $1,000 | $2.08 |
The figures in this worked example are hypothetical round numbers chosen to show the arithmetic; they are not any vendor's price. Two things move the result most: the answer rate (a cheap plan with a low answer rate costs more per useful answer) and the allowance (overage charges on a plan sized too small). An association-specific fee may also include onboarding and configuration work that a self-serve plan leaves to staff.
Common Red Flags When Buying an AI Assistant
Watch for these warning signs during evaluation. Any one of them can undermine a membership deployment:
- No source citations, so answers cannot be verified
- Answers pulled from open web content instead of your approved resources
- Weak or missing security documentation
- No clear access control model for members, staff, and the public
- A setup that requires a custom engineering team for basic tasks
- An inability to handle PDFs or large content libraries
- No fallback behavior, so the assistant guesses instead of escalating
- No analytics on member questions or content gaps
- No proof from knowledge-heavy organizations
- A vendor that treats member support like a generic chatbot use case
- No clear plan for gated content or member-only resources
If a vendor cannot address these directly, treat it as a signal to keep looking.
FAQ
How much does an AI assistant for an association cost?
Published entry prices in October 2026 run from a $39 monthly minimum for Tidio, through $99 a month for a 1,000-query plan, to $11,000 a year and up for an association-specific product priced by revenue. Compare them as cost per answered question.
Are AI assistants for associations priced per member?
Some are. The two membership platforms in the table above price by member count, one association-focused assistant prices by the association's annual revenue, and the general assistant platforms price by queries, messages or resolved conversations rather than by members.
